Frequently Asked Questions

Do you have ready-made terrariums for sale?

Yes! We've a good selection of pre-made terrariums for sale in store.

How do I look after my terrarium?

Please see our care guide. 

Can I drop in and shop with you anytime or do I need to book?

You can come anytime we're open! We are both a retail store and an event space. We sell ready-made terrariums, terrarium-making supplies, botanical gifts, cards, indoor plants, fairy garden figurines and much more. You're bound to find something you love. 

Can I BYO snacks/drinks to terrarium making?

We have cold non-alcoholic drinks for sale in store. If you have booked a Private Event with us, you may bring your own drinks/snacks/cake. Alcoholic drinks may only be brought if arranged prior with us (as we need a temporary liquor license). You cannot BYO snacks for the terrarium station, but outside drinks are ok. 

Are you wheelchair accessible?

Yes! We are located on the ground floor and there aren't any stairs to access the venue. And the best part is that we have a carpark right out the front that you can park in for free. Weekdays are the best to visit if you're after a low-stimulus environment with fewer visitors. 

I have a gift card! How do I use it?
 
You can use it however you like! :) Buy something in-store or online, use the terrarium station, or book in for a Plant & Create workshop. If you'd like to book a workshop, please contact us with the session you'd like to book and a photo/email of your gift card and we'll book you in manually. We use a different platform for workshops, so your code won't work on the external platform unless you're using it to buy a terrarium directly on our website. 

Have a question we haven't answered? Please contact us.